Nicole Knepper, M.A., LCPC – Clinical Therapist and Gerontologist

I am a skilled licensed clinical professional counselor and gerontologist with depth and breadth of experience providing counseling, consulting, and case management services to clients in various mental health settings since 1996.

My approach to counseling is strength based, direct, and collaborative. I tend to be a bit abstract and use a lot of humor and storytelling, yet I always remain  solution focused!

I use evidence based therapeutic approaches and treatment modalities including, but not limited to:  Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Acceptance and Commitment Theory (ACT), Behavioral Therapy, (A.K.A. Behavioral Modification), Humanistic / Gestalt Therapy, Motivational Interviewing, The Gottman Method, Client Centered Therapy, and Lifecourse Theory.

My professional biography:

* Licensed Clinical Professional Counselor with extensive experience providing mental health counseling, consulting, crisis intervention, education, advocacy, and case management services in various settings with clients age 13 and older.

* Social and Clinical Gerontologist specializing in mental health assessment, education, counseling, and consulting; helping seniors and their families navigate the complexities of case management and care planning.

* Community activist/volunteer with Plainfield Parent Community Network, Plainfield South Band Boosters, and Joliet Community Hospice.

* Best selling author, blogger, and freelance writer, and social media consultant; a super connector with a natural talent for harnessing the power of the internet to increase visibility and engagement for brands and businesses. Proven track record for generating high quality educational and clinical content, social media copy, blog posts, creative non-fiction, and essays for PR and marketing firms, online websites, and print media.

* Professional Memberships: Illinois Counseling Association, Illinois Association of Adult Development and Aging, Association of Women Journalists of Chicago, Plainfield Parent Community Network.

Practice location:

24014 W. Renwick Rd. Suite 105 #1
Plainfield, Illinois 60544
Phone and Fax: 630-383-7006

IDPR License # 180.004778


Shop Talk (i.e. the stuff you NEED to know before getting started):

The counseling relationship is unique! It requires strong and clear boundaries in order to ensure the safety of both parties. Setting the tone of the relationship has to include the dreaded conversation about finances and expectations regarding the time, treasure, and talent that goes into this collaborate and intimate relationship.

I have found that sharing expectations from the first conversation is the best way to get started, so I ask that you please scroll down for general information and practice policies. You will find the answers to most, if not all of the questions you might have about practice policies in the paragraphs below. Thank you, in advance, for being willing to read and review!

Scheduling, Insurance, and Payment:

Text reminders for appointments are available for all clients.  I have a strict 24 hour cancellation policy and I charge the full, non-contracted session fee when a client fails to show up for a mutually agreed upon session.

I accept a number of insurance providers and private payment. * Please check with your individual insurance plan to see if I am an in-network provider.  * You can do this by calling the number on the back of your insurance card and speaking to a customer service representative or checking online.

I am an in-network provider with many, but not all of the following insurance plans: Blue Cross Blue Shield PPO, Aetna PPO, Optum – United Health Care and United Behavioral Health, ComPsych, Beacon Heath Options, Cigna, and Tricare.

I am NOT in any HMO networks. I am not in network for Medicare or Medicaid.

Did you know?…

Mental health services may be covered in full or in part by your insurance provide and individual plan. Make sure to ask your provider representative, “Are there any limits to coverage amount, number of sessions, a need for pre-authorization, or any thing else I need to know regarding how my plan manages mental health counseling services?”

Mental health benefits are sometimes managed differently from medical benefits and sometimes handled by a different company altogether, which could mean that I am not actually IN network. Make sure to ask about this when learning about your policy.

PLEASE take the time to learn about  your insurance coverage and benefits prior to scheduling an appointment with me. You are responsible for understanding how your policy works, which includes knowing what it means to have a deductible, co-payment, and/or co-insurance.

Your portion of your deductible, co-payment and/or co-insurance are due at the time of service and all active clients must keep a valid credit card on file to cover these fees.

If I am not in your insurance network and or you would like to opt out and pay out of pocket for counseling sessions, I am happy to discuss my hourly rate with you. My fees are based on industry standard, my level of experience, (over two decades in multiple settings) my level of education, (two graduate degrees and over 600 hours of continuing education in the field of mental health) and a basic sense of fairness and flexibility with regard to real world financial issues. If you are curious as what I mean by “industry standard,” please read this article, “How much do therapists charge across the country and why don’t they charge less?”

What to expect:

During your initial sessions, I will gather your history, evaluate your concerns, and you and I will collaboratively create a treatment plan and decide on a therapeutic approach and pace that addresses your needs and goals.

Sessions are typically once a week on mutually agreed upon, consistent day and time. A sessions lasts 45-55 minutes per your insurance plan or privately agreed upon rate. The number of sessions will be determined by your progress toward meeting your goals.


Confidentiality is extremely important.  I adhere to all ethical and government standards. A copy of my privacy practices is available upon request. During your first session, any limits to confidentiality will be explained.

For more information about HIPAA – The Health Insurance Portability and Accountability Act of 1996 – please click HERE to be taken to the Health and Human Services Government website.