FAQs

I have found that sharing expectations from the first conversation ultimately goes a long way to build trust, healthy boundaries, and a solid therapeutic relationship.

Practice Policies and General Information

I am currently able to accept a number of insurance providers. If you choose to use your insurance to assist with payment, I will submit claims to your insurance company or provide you with an insurance claim form for you to submit to your insurance company for reimbursement. To ensure that you fully understand your insurance coverage and contract with your health care insurance company, please contact your insurance provider before your first appointment.  Mental health services may be covered in full or in part by your insurance provide and individual plan. Mental health benefits are sometimes managed differently from medical benefits and sometimes handled by a different company altogether.

I do not negotiate settlements on disputed claims or accept responsibility for ensuring payment from your insurance company. You are responsible for all co-pays, co-insurance, and un-met portion of deductible at the time of service.

I am in-network with the following insurance plans:

Aetna PPO
Blue Cross and Blue Shield PPO
Beacon (Value Options)
Cigna
ComPsych
Magellan
Tricare
United Health Care/Optum

* I am not in any HMO networks *
* I do not accept Medicaid or Medicare *

If I am not in your insurance network and you would like to discuss a private pay fee, I am happy to do so. I offer sliding scale fees based on W2 verified net income.

If you would like to set up an appointment, please call 630-383-7006 or email me at nicole@ridethewavewellness.com to request intake and information forms.

Sessions are typically once a week and last 45-55 minutes per your insurance plan or privately agreed upon rate. The number of sessions will be determined by your progress toward meeting your goals.

I have a firm 24 hour cancellation policy and I do charge late cancel and no-show/ no-call fees

Forms of payment accepted

Apple Pay
Android Pay
Visa
MasterCard
American Express
Discover
FSA Health Savings Account